The Gujarat Real Estate Regulatory Authority (GujRERA) has introduced new hybrid hearing guidelines to streamline the complaint resolution process, particularly in the context of hybrid hearings. An order dated July 23, 2024, outlines the necessary details that parties involved in cases must provide, ensuring efficient communication and speedy disposal of cases.
Introduction of Hybrid Hearing Facility
The initiative to incorporate hybrid hearings—combining in-person and electronic mediums—aims to facilitate quicker resolution of disputes under the GujRERA. This approach is particularly relevant in today’s digital age, where accessibility and efficiency are paramount. Hybrid hearings allow participants to join proceedings remotely, thus overcoming geographical barriers and saving time for all parties involved.
Mandatory Information for Participants
To address potential challenges associated with hybrid hearings, GujRERA has mandated that specific information be provided by all parties involved, including their legal and financial representatives. According to the order, all parties, along with chartered accountants, company secretaries, cost accountants, legal practitioners, and power of attorney holders representing them, must submit a comprehensive set of contact details. These details include a mobile number, email address, communication address, and, where applicable, a certificate of practice number. This information must be included in the prescribed Memo of Authorization, referred to as Annexure A in the order.
The requirement aims to ensure that all participants can be easily reached for communication, facilitating a smoother and more transparent hearing process. It also underscores the importance of accountability and professionalism among the representatives of the parties.
Submission Requirements for Complainants
In addition to the details required from representatives, the order specifies that complainants must also provide detailed communication information at the time of filing a complaint. This includes data as per the communication memo detailed in Annexure B of the notice. The requirement for comprehensive information at the filing stage is designed to streamline the process, allowing GujRERA to handle cases more efficiently and reduce administrative delays.
Implications for Real Estate Stakeholders
These new regulations by GujRERA are a significant step towards modernizing the complaint handling and adjudication process in the real estate sector. By mandating detailed contact information and facilitating hybrid hearings, GujRERA aims to enhance the accessibility and efficiency of legal proceedings. For real estate developers, buyers, and legal professionals, understanding and complying with these requirements is crucial for smooth interactions with the regulatory authority.
The introduction of these measures also highlights the evolving landscape of legal and regulatory processes, increasingly incorporating digital tools to improve access and efficiency. As the real estate sector continues to grow, such reforms are essential to maintaining transparency and fairness in property transactions.
