In a major win for homebuyers, the Telangana Real Estate Regulatory Authority (TGRERA) has ordered Bhuvanteza Infra Projects Pvt Ltd to refund the entire amount paid by customers for flats in its Aura Phase-2 project, along with applicable interest. The ruling comes after buyers complained about long delays and the builder failed to start construction activity even after nearly two years.
Background of the Case
Buyers who booked flats in 2022 claimed that the builder had promised timely approvals and commencement of construction by the end of that year. However, as of mid-2024, not a single brick had been laid. Several buyers, burdened by dual financial stress — paying both rent and home loan EMIs — approached TGRERA for justice.
They alleged that:
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The developer misled them with false advertisements promising luxury flats and timely delivery.
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There was no clarity on project approvals or construction timelines.
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The project was not registered with RERA, which raised fears of possible double-selling or fraud.
Despite being served notices, Bhuvanteza Infra and its directors failed to attend the hearings, prompting the authority to decide the matter ex-parte.
TGRERA’s Ruling
TGRERA found that the builder had:
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Violated Section 3 of the Real Estate (Regulation and Development) Act, 2016 by failing to register the project before advertising and collecting funds.
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Breached consumer trust by not initiating construction or fulfilling promises.
Accordingly, the authority:
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Directed the developer to refund the full booking amounts paid by the complainants, with interest calculated under the Act.
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Instructed the builder to register the project immediately, even as refund proceedings are underway.
The ruling sends a strong message to developers that non-compliance with RERA norms and customer deception will not be tolerated.
Builder Failed to Start Construction,TGRERA Orders to Refund with Interest