The Maharashtra Real Estate Regulatory Authority (MahaRERA) has achieved a significant milestone by resolving 5,267 complaints between October 2024 and July 2025, offering much-needed relief to homebuyers facing delays, missing amenities, and other issues. In a statement, MahaRERA confirmed that all complaints filed until the end of July 2025 have either had their first hearing or have been given hearing dates, ensuring no case remains unattended.
Homebuyers’ Grievances and MahaRERA’s Role
Purchasing a home often involves a family’s lifetime savings, and challenges such as delayed possession, substandard construction quality, and non-fulfillment of promised amenities can cause extreme distress. MahaRERA, since its establishment in May 2017, has been tasked with protecting homebuyers’ legitimate interests and ensuring that justice is delivered in a timely manner.
Leadership-Driven Reforms and Faster Hearings
MahaRERA Chairman Mr. Manoj Saunik and Members Mr. Mahesh Pathak and Mr. Ravindra Deshpande have been instrumental in expediting hearings and resolving long-pending cases. Their concerted efforts led to the disposal of 5,267 complaints in just 10 months. During this period, 3,743 fresh complaints were registered, with hearings taking place within one or two months of filing — a first for MahaRERA, marking a significant improvement in efficiency.
Complaint Trends: Pre-RERA vs. Post-RERA Projects
Since the inception of MahaRERA in 2017, a total of 30,833 complaints have been filed, of which 23,726 have been resolved. Data reveals that 79% of complaints relate to projects launched before the implementation of RERA, while 21% of complaints are from projects registered after MahaRERA came into effect.
Currently, Maharashtra has 51,481 registered projects, with complaints filed against 5,792 of them. This data highlights that while regulatory oversight has improved, legacy issues from pre-RERA projects continue to dominate the complaint landscape.
Three-Step Scrutiny to Prevent Future Complaints
In its efforts to prevent future disputes, MahaRERA has introduced rigorous three-step scrutiny for project registration — covering legal, financial, and technical aspects. Dedicated independent groups have been set up for each step, carefully evaluating applications to determine the feasibility of project completion before granting registration. Projects failing to meet these criteria are denied registration, ensuring that only viable projects are approved.
Aiming for Safe and Complaint-Free Housing
MahaRERA’s ultimate goal is not only to resolve existing complaints but also to create a secure and transparent real estate ecosystem where homebuyers’ investments are safeguarded. By enforcing strict checks at the registration stage and continuing to speed up dispute resolution, the authority seeks to minimize grievances in the future and build confidence among homebuyers.
