E-daakhil portal emerging as an effective solution for aggrieved consumers who opts e-filing
By Staff Reporter A total of 23640 complaints have been received through e-filing on e-daakhil portal in last two years.…
Centre invites Expression of Interest for appointment of Project Development Consultant for efficient disposal of consumer cases
By Staff Reporter The Department of Consumer Affairs is working towards efficient disposal of consumer cases. In this regard, the…
Supreme Court: Person who avails any banking service is ‘consumer’ under Consumer Protection Act
By Fiona Mehta In the case of Arun Bhatiya vs HDFC Bank and ors, the Supreme Court has reaffirmed that…
CCPA issues 129 notices to advertisers for Consumer Protection
By Fiona Mehta The Central Consumer Protection Authority, which celebrated its two-year anniversary on July 24 2022, issued 129 notices,…
Hotels and restaurants cannot add service charge directly to the bill, instructed by the Govt.
By Fiona Mehta On June 4th 2022, the Central Consumer Protection Authority (CCPA) forbade hotels and restaurants from automatically or…